Important details about your holiday in Sölden amidst picturesque Ötztal.

Yearning for a holiday in Sölden? Here you will find interesting facts about check-in and check-out times, payment options, cancellations and more.

Arrival & Departure

  • Check-in: from 2.00 pm
    For early check-in (room readily available before 12 noon) we charge € 25
  • Check-out: until 11.00 am
    For late check-out (check-out by 4.00 pm at the latest) we charge € 40
  • Early check-in and late check-out only upon availability

 

Pets

Sorry, pets are not allowed.
 

Down Payment

In summer we charge a down payment of 20%.
In autumn and winter we charge a down payment of 30%.
Down payments can be made by credit card (VISA, Master Card) or bank transfer to the following account:
IBAN: AT882050200200012565
BIC: SPIMAT21XXX
 

Best Price Guarantee

We guarantee the best price for your reserved room by booking directly on our website. If you find your room at a cheaper price on a different website, we will refund the difference. Simply e-mail us the link to the cheaper offer at least 24 hours before your arrival date. The offer must be bookable online and valid for exactly the same arrival and departure date at the time we check it.

 

Payment Options

We accept payments in cash or with VISA, Master Card and Maestro. Please inquire about your card limits before starting your holiday. In most cases lower limits apply to foreign countries.
 

Cancellation

  • If canceled or modified up to 31 days before date of arrival, no fee will be charged. Excluded are bookings with early booking discounts. In this case the cancellation costs amount to 5% in any case.
  • If canceled or modified up to 30 days before date of arrival, 40% of the total price will be charged.
  • If canceled or modified up to 14 days before date of arrival, 70% of the total price will be charged.
  • If canceled or modified up to seven days before date of arrival, 90% of the total price will be charged.
  • No-shows and early departures will be charged at 90% of the total price.
     

Travel Cancellation Insurance

We strongly recommend a cancellation insurance offered by our partner, the European Travel Insurance. The cost of such an insurance is approximately 5% of the total price. Further information on travel insurance premium available here.